Frequently asked questions

What is MILESTONE?

MILESTONE creates watches designed to mark meaningful moments and personal progress.

Are these luxury watches?

No. MILESTONE is positioned as an accessible, design-led watch brand. We focus on clean design, gifting and the meaning attached to each piece rather than traditional luxury-watch status.

Do you offer engraving?

Engraving is part of the planned final product experience and will be enabled once the production partner is confirmed.

How long does shipping take?

Final delivery estimates will be added once the fulfilment partner and destination markets are confirmed.

What is your return policy?

The store is being prepared with a 30-day return promise. Final terms will be published before launch.